FAQ

1. How does Shipping Work ?

Preparing for Shipment: This means we're currently processing and packing. You'll receive an email to let you know we received your order. When your order shipa , we'll send another email with tracking information.

Shipped: Your order has left our warehouse. Within 24 to 48 hours you will also see a link to track your package.

Delivered:Your order has arrived! Orders are delivered 7 days a week before 10 pm

2. How do I Cancel My Order?

I f your order has not been shipped then please email us at info@theendlessriver.com

3. What happens if my order gets lost?

All items purchased from www.theendlessriver.com are made pursuant to a shipping contract , meaning that the risk of loss and title pass to you upon our delivery to the courier.

4. Do I Need To be There to Sign for it?

Nope! If you are not home , the driver will leave your package in the mailbox, at the door or with your doorman.

5. Who will be delivering my order?

We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.

6. How much is shipping?

100% free on every item and will ALWAYS be that way..

Contact us:

If you have any questions or concerns , please do not hesitate to reach out to us at info@theendlessriver.com or simply fill out the form below.

Thank you!